Monthly Archives: November 2015

NGTC-BIBOB-PoE firmware update procedure

To update the NGTC-BIBOB-PoE, Atterotech unDIO2x2 based, units, please follow the procedure below.

Audinate Version V4.1.1

unDIO2x2 MCU Release Notes

Feature enhancements:

  • Improves the minimum network latency from two milliseconds to one millisecond.

Corrected Issues:

  • The firmware fixes a couple of uncommon control protocol issues.

Update procedure (unzip files first after download)(login needed):

  1.  Install the AtteroTech-McuFirmwareUpdate
  2.  Install the DanteFirmwareUpdateManager-3.10.0.9
  3. Update the unDIO2X2-U_app_3_0_0 firmware with the Dante Firmware Update Manager to Version 3.
  4. Update the unDIO2x2.0800.8004.3.1 with the AtteroTech-Mcu Firmware Update Software.
  5. Update the unDIO2X2-C_app_4_1_1 firmware with the Dante Firmware Update Manager to Version 4.

Please note that the above steps need to be done in sequence, otherwise the device will fail.

Audinate Version V4.3.0

Update for all units that are running V4.1.1.

Corrected Issues:

  • The firmware corrects a loss of audio between Dante based devices after an extended static operating period (typically > 1 month)

Update procedure (unzip files first after download)(login needed):

  1. Install the DanteFirmwareUpdateManager-3.10.0.9
  2. Update the unDIO2x2_app_4_3_0 firmware version C or U.

Please note that the above steps need to be done in sequence, otherwise the device will fail.