How to activate and check the Control4 Directors log for debug reasons

Follow these steps to get the Directors logs if support ask for it.

  1. Start Control4 System Manager,  all Programs -> Control4 -> Composer x.x.x -> System Manager. (If the System is not on site, first Connect with Composer to it)
  2. Select your Controller in the list and press connect
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  3. Go to the Logging tab and select the Level trace for Director
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  4. Once the log level has changed open Windows Explorer
  5. Insert into the address line \\IP.of.your.Controller and press enter. The Samba share of the Controller does show up
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  6. Navigate to \log\debug and find director.log
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  7. After debugging deactivate the log by setting the log Level to default using System Manager

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